Election Workers Are Drowning in Records Requests. AI Chatbots Could Make It Worse

With each passing election, the demand for public records related to the voting process continues to increase. Election workers are already struggling to keep up with the sheer volume of records requests, and the introduction of AI chatbots could potentially add to their workload.

While AI chatbots have the potential to streamline the records request process and provide quicker responses to inquiries, there are concerns that relying too heavily on this technology could actually exacerbate the problem. AI chatbots may not always be able to accurately interpret complex requests or provide the level of detail needed to satisfy public inquiries.

It’s important for election workers to strike a balance between utilizing AI chatbots for efficiency and maintaining a human touch to ensure that records requests are handled accurately and transparently. Training and oversight will be crucial in implementing this technology effectively in the election process.

As the demand for public records continues to grow, election workers will need to adapt to new technologies like AI chatbots in order to keep up with the pace. Finding the right balance will be key in ensuring that records requests are handled in a timely and accurate manner.